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[Annc] call of roma weekly maintenance notice [ Promote this link! ]

Rank: 9Rank: 9Rank: 9

Post time: 2013-06-05 11:35:03
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Dear all,

everyweek we will have a routine maintenance for the game call of roma, maintenance duration is normally 30 minutes.

Maintenance time : 20:00 to 20:30 US Eastern time every Monday
                               10:00 am to 10:30 am Beijing, China time zone

kindly please pay attention to following important information:
1. No player can access the game during the maintenance time, this is normal.
2. Maintenance can be longer if there is some update, event preparation, merger preparation or major bug fix. Sometimes the older server takes longer to maintain, kindly be prepared for this.
3. Players are advised not to attack wild, arena, other players before the maintenance begins.
4. Any loss of army arising out of attack just  before the maintenance or landing while the server is under maintenance cannot be compensated. kindly make sure all your army is in your city 30 minutes before maintenance time.
5. Do not make any payments during the maintenance duration.
6. Any maintainance which is less than 4 hours long for any reason, will not be compensated, kindly have enough resources in the city for a maintenance lasting atleast 4 hours.

Note:
If the server is down due to unforseen circumstances due to technical reasons and the downtime is less than 4 hours, there can also be no compensation of any troop loss for for such downtime.
For longer downtime of the server or servers, the staff of mmo51 will decide on compensation.

Kindly do not request any compensation or gifts for server being unavailable on the members side, whivh include but are not limited to account being banned, individual connection issue, network problems

we are sorry to all the players for these issue and we hope that all players can understand and follow the advice. we apologise in advance for this.

thankyou





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Rank: 3Rank: 3

Post time: 2013-06-06 05:02:30
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So if you run a maint without telling us and I lose my troops I'm screwed? thats garbage and if it happens i wont be playing here any longer.

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Rank: 4

Post time: 2013-06-06 06:32:10
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I lost troops looking at this post.

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Rank: 6Rank: 6

Post time: 2013-06-06 08:03:13
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GeneralZOG replied at 2013-06-06 05:02
So if you run a maint without telling us and I lose my troops I'm screwed? thats garbage and if it h ...

You  leaving would be doing the entire server a favor.  Go join Davius and whine to each other.

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Rank: 9Rank: 9Rank: 9

Post time: 2013-06-06 10:53:12
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GeneralZOG replied at 2013-06-06 05:02
So if you run a maint without telling us and I lose my troops I'm screwed? thats garbage and if it h ...

hello dear,
all maintenance is notified and will be notified to all players. but the game is on a machine and sometimes i am sure even the computers you operate might be booting or hang. we cannot predict such cases so we have notified in advance.
we will give a general compensation like we said.
sometime we cannot check it so then we can do nothing about it, i am sorry but this is not likely to happen but just we want to be sure everyone know this fact

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Rank: 2

Post time: 2013-06-07 20:10:52
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Im using MS, I will lose it? I still have 5 days !!!

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Rank: 9Rank: 9Rank: 9

Post time: 2013-06-10 12:49:08
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scarnevale replied at 2013-06-07 20:10
Im using MS, I will lose it? I still have 5 days !!!

hello dear,
you will not loose your motivational speech, it will be working still
thankyou

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Rank: 4

Post time: 2013-06-11 11:22:11
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Is the maint still going on? or am I the only one not able to log in still and get the system busy pop-up message?


-DH

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Rank: 9Rank: 9Rank: 9

Post time: 2013-06-11 12:23:20
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DevilsHand! replied at 2013-06-11 11:22
Is the maint still going on? or am I the only one not able to log in still and get the system busy p ...

hello dear,
it is back now, can you check it, i am sorry for so long delay

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Rank: 3Rank: 3

Post time: 2013-06-18 16:17:34
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Beelz replied at 2013-06-06 08:03
You  leaving would be doing the entire server a favor.  Go join Davius and whine to each other.

you leaving the face of the earth would make me smile...help me out

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